FAQ

Tickets

• Do I have in-person access to the conference if I have a GitNation Multipass?

  You can participate remotely via GitNation Multipass. To participate in-person you can contact us here to upgrade your ticket and get a 15% discount to attend the event.

  Please note that the discount does not apply to Early Bird and Combo tickets.

• Is it possible to issue an invoice for my order?

  Yes, it is possible to pay via invoice. Please, send your company details here and we will issue it for you:

  • company name
  • company address
  • VAT number
  • number and type of ticket(s) you're interested in

  As soon as we receive the payment, we'll send you a code to activate the ticket(s).

• If I can’t attend the conference, can I give the ticket to my friend/colleague?

  Yes, you can. Simply log in to your ti.to account and re-assign the ticket to this person. Pay attention that only a ticket buyer can re-assign tickets.

• How can I change the name in my ticket?

  You can easily change the name in the ticket in your ti.to account. Just log in and edit the attendee information. Pay attention that only the ticket buyer can re-assign tickets.

• What does a Hybrid Full ticket include?

  • In-person participation on Day 1, remote on Day 2
  • Access to venue & catering
  • In-person & remote networking
  • Speakers' meet & greets
  • Free remote workshops
  • Early access to talk recordings
  • In-person afterparty
  • Remote tech discussion rooms
  • Certificates on conference / workshop participation
  • Physical swag package

• What does the Remote Full ticket include?

  • Remote participation on Day 1 & 2
  • Interactive video stream in HD quality
  • Remote networking
  • Interactive sessions with speakers
  • Free remote workshops
  • Early access to talk recordings
  • Remote tech discussion rooms
  • Certificates on conference / workshop participation

Recordings

• Will I get access to talk recordings and when?

  If you are a Multipass or Full ticket holder you'll get early access to talk recordings on the GitNation portal.

  Note, the publication of the recordings from hybrid day can take around 1-2 weeks as they require more time for post-production. While the recordings from remote days are usually available the next day.

• Where will the talk recordings be published?

  All talk recordings will be published on GitNation Portal on the page of corresponding event.

• How can I get access to Free Workshops recordings?

  The recordings will be published on gitnation.com and will be shared with Full ticket and Multipass holders within 3-4 weeks.

Live Stream

• How to access the stream?

  The conference will be streamed on a separate watch page. You’ll get the instructions on how to access it via email the day before and one more email on the day of the conference.

  Alternatively, you can access the watch page from the main conference website. Check the website on the conference day – there will be button 'watch livestream'. Click it and follow the instructions.

Technical questions (Remote attendance)

• What to do if the stream or Discord channel don’t work?

  Please contact us via #troubleshooting channel on Discord. The link to join Discord will be sent by email and will be on the website on the days of the livestream.

Discounts, diversity scholarships, students, etc.

• Do you provide any group discounts?

  Yes, to get a group discount please click the ‘Order now’ button in the tickets section and choose “Team Ticket”. Please note that team tickets may be sold out, so it's best not to delay your purchase.

• Do you have any discounts for students?

  Yes, there is a special price for students. Please check our page with list of tickets here. If there are no any Student tickets available, it means that they are sold out.

  Make sure to have your valid student ID at the entrance to the conference, you'll be asked to show it at the registration desk.

Program

• What after-party will include (in-person)?

  For In-Person attendees, we'll have an onsite party with music, drinks, food and lots of fun! Check the main website page for more details.

• Will there be a Q&A session after each talk?

  There will be a 10-15 minutes session right after each talk.

  On hybrid days of the events after Q&A there will be hybrid speaker rooms where both in-person and remote audience can communicate with the speakers.

• What is the timing of the conference?

  Day 1 (In-person): 7:30am ET - registration starts, 4:30pm ET - the last talk ends
  Day 1 (Remote): 9:30am ET / 3:30pm CET - conference starts

  Day 2 (Remote): 10:00am ET / 4:00pm CET - conference starts

• Are the talks on day 1 and day 2 different? Are talks in both tracks also different?

  Yes, there are different talks on both days. Also, talks in tracks are also different.

  In case you have a full ticket, you have access to both tracks on both days. For sure, it'll be difficult to follow two talks at the same time, that's why we're recording them so that after the conference you can rewatch those talks that you've missed.

Workshops

• How can I participate in workshops?

  Free Workshops are the complementary part of Full Tickets (Remote Full ticket and Hybrid Ticket). They will be run remotely via Zoom. The registration will be available via GitNation Portal when we finalize the schedule of the workshops. You’ll get an email about that and the instructions on how to register 1 month before the first workshop.

  As per Pro Workshops, they are not included in Full tickets and should be bought separately. Pay attention that some Pro Workshops might be held in-person, and some – remotely via Zoom.

• What is the difference between Free and Pro workshops?

  FREE workshops are included in the full ticket (either hybrid or full one), PRO workshops are not included and should be purchased separately.

  As compared to Free one, Pro workshops will include:

  • More specific professional topics
  • Small-sized groups for maximum individual reach
  • A focus on practical exercises, so you'll learn by doing

Venue (for hybrid ticket holders)

• Will I be able to charge my device during the in-person participation in the conference?

  Please, take your charger with you. There will be working zone where you'll be able to charge your devices.

• Is there a place to store my luggage during the event?

  There is a wardrobe/cloakroom but neither we, nor the venue can’t be held accountable for attendee belongings. For big pieces of luggage, we suggest leaving them in a hotel luggage room or special luggage lockers.

• Do you have a kids corner at the event?

  No, we don’t have any kids activities/corners planned.

• Will you have parking available at the Liberty Science Center on the conference day?

  Liberty Science Center has complimentary parking onsite at the facility, which can accommodate around 700 cars.

Other

• Can I join the conference as a volunteer?

  Yes, you can. Please, fill in the form. Please note, that the application via the form doesn't mean that you'll be invited to join the team. Unfortunately, the number of spots is limited.

  Also please be sure that you’re going to be available on the day of the event and the day before it.

• We are a community/also a tech conference. Could we collaborate with your conference?

  Yes, of course! We’d be happy if you become our info-partner. Please, drop us a line at [email protected] and we’ll get back to you with all the information.

• Can you issue an invitation letter to apply for a visa?

  Yes, we can issue an invitation letter to make the process of getting a visa easier. Please note, the letter will be issued only after the conference ticket is bought.

  Please, send us the following details at [email protected] according to your travel document:

  • First name:
  • Last name:
  • Date of birth:
  • Nationality:
  • Passport number:
  • Date of issue:
  • Expiration date:

Food & Beverage

• Do you serve any food at the event?

  Yes, there will be breakfast, hot lunch and coffee breaks.

  There will be vegan, gluten free & lactose free dishes.

• Do you have vegetarian/vegan/gluten-free options at the event and workshops?

  Yes, we have vegetarian, vegan and gluten-free food for the conference. If you have an allergy that is not included in the above options, please let us know as soon as possible at [email protected].

Refunds

• Do you provide refunds if my visa is not approved?

  Yes, we can make a refund if your visa for travel was not approved. Please send us the declining letter from the embassy or any other confirming documents.

• Do you provide refunds if decided not to travel?

  No, we do not provide refunds in this case due to our policies. Please check our T&C here.